[{"id":"5","sort_order":"1","question":"How do you ensure the accuracy of Scan Halal?","answer":"Scan halal is a full fledged operation ran and operated by Ummah Labs. We have 8 full-time staff members dedicated to this project. Our teams top priority is to obtain and keep the fidelity of the ingredients at the highest level and to verify the direct sources (animal, plant, or synthetic etc) of each ingredient. While we do our best to maintain and update thousands of products daily, although inevitable, its not only difficult to maintain, from time to time it may result in unforeseen imprecise data. We encourage to use our built-in report button if you notice packaging or ingredient label changes."},{"id":"1","sort_order":"2","question":"What madhab or school of thought do you use to determine the halal status of products?","answer":"Consuming halal has successfully evolved into serious confusion and widespread of fiqh debates. We believe amongst muslims, there are two predominant views when it comes to food; zabiha and non-zabiha. To cover the masses we provide information on both."},{"id":"4","sort_order":"3","question":"Who declares the statuses and what is the authenticity.","answer":"Scan halal does not declare any rulings. The rulings or opinions are not ours, instead we let the user choose his or her dietary consideration (Zabiha, Nonzabiha or Custom) and depending on which one is selected the rulings\/opinions are derived from within the selection that is chosen."},{"id":"7","sort_order":"4","question":"What if Im not zabiha or non-zabiha? Are there alternative options?","answer":"Yes. Although most of our users fall under those two dietary guidelines we have an alternative option called \"custom\" in which you can select all the ingredients you wish to avoid."},{"id":"8","sort_order":"5","question":"What do the colors means? Green, Red, Yellow, Black ?","answer":"You'll notice products with a colored circle around them which indicates the halal status based on the dietary settings.\nGreen = You can use the product.\nRed = You're avoiding the product.\nYellow = The product is doubtful because the company wont disclose exact source.\nBlack = We have contacted the company but still waiting on ingredient information."},{"id":"10","sort_order":"6","question":"Having issues with Scan Halal app?","answer":"We are happy to help you with any technical issues you are having with our app or if you have any generals questions  please call 312-884-1045"},{"id":"9","sort_order":"7","question":"Still see ads after upgrading\/purchasing?","answer":"Simply close and re-run the app for it to completely process. If you still see ads please contact support."},{"id":"6","sort_order":"8","question":"How to contact Scan Halal?","answer":"We would love to hear from you. Any questions, comments, or concerns you may have can be sent directly within the app by tapping the menu icon and then selecting the contact support page. Alternatively you can reach us by visiting Scanhalal.com or by calling us at 312-884-1045"},{"id":"11","sort_order":"9","question":"Tiny amounts of alcohol found in food products. Halal or Haram? I'm confused!","answer":"One of the most controversial issues in the Muslim Food industry is the alcohol content in food products. Alcohol is mainly used as food carrier in food products such as ice creams, chocolate and other food products. It is essential to differentiate between the two kinds of Alcohols: Alcohols derived from grapes or dates are khamr (intoxicants) and will absolutely NOT be allowed in any amount. Alcohols derived from non-khamr sources (synthetic alcohols) would be allowed in minuscule amounts provided it does not and cannot have an intoxicating effect. This opinion is the majority position held by scholars and follows closely with the principle of istihlak (extreme dilution) which states that a substance in minuscule amounts is mixed with a substance of much larger quantity to the extent that it leaves no discernible presence in the final product rendering it permissible. In the case of trace amounts of synthetic alcohols from non-khamr sources that are mixed with other ingredients to the effect that it has become irrelevant (up to 0.5%), the final food product does not and cannot have an intoxicating effect , no matter how much of it is consumed. This amount is also in line with the FDA\u00e2\u20ac\u2122s labeling laws, which require products with alcohol to be labeled clearly if they constitute more than 0.5% of the final product. For instance, most food products that label vanilla extract as an ingredient would not have trace amounts of alcohol exceeding 0.5% of the final food product. Also, most processed food products with trace amounts of alcohol would not be from a grape or date source.Though this is the majority position held by scholars, we realize that there might be some users that might still wish to further avoid trace amounts of alcohol, we encourage them to use the custom setting and select \"all alcohols\". This is what makes our platform so likeable and unique. Scan halal doesn't advocate or force anyone to choose between opinions or rulings for controversial matters like these."}]